“The Future Ain’t What It Used To Be” -Yogi Berra

Here’s a post that our General Manager, Roger, wrote for our up coming newsletter.

We are all challenged to plan for the future based on where we are and where we want to go. And those who haven’t been able to plan out their direction make New Year’s resolutions and hope they can meet those commitments; which most don’t because of the lack of commitment on their part.

Vibrant Graphics didn’t need to make resolutions, or need to use ‘luck’ as a growth tool because we know where we are and where we are going to accomplish our vision. “Within the next 5 years Vibrant Graphics will be rated as one of the premier product label printers in North America by becoming known for providing reliable, repeatable and highly customizable product labels that are scaled to add value to each individual customer’s needs.”

Over the past year we had focused on developing a customer support team that remains highly responsive to our customers, and our services are now said to be reliable and repeatable. That positive feedback from our customers has provided us the foundation of fulfilling our vision.

This year I’m excited to share with you that Vibrant Graphics is well prepared to expand our product and service solutions to a broader market base as we move forward in 2011. We are looking forward to adding new equipment and additional staff in the months ahead that will assure our customers our commitment to remain their long term strategic partner.

Every step we take at Vibrant is done with intention with the expectation our customers ‘feel’ the value we bring to the business partnerships we have established. And we are also committed to continuous training and education for our employees to ensure that our customers are receiving the best and most current product knowledge and service application available.

Thank you to all our customers for the opportunity to continue to serve you. Our success is only tempered by the hard work we have been doing on your behalf to make your business successful. Mark Twain summed it up best: “Success only comes before Work in the dictionary.”


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Filed under Customer Service, Vibrant Graphics

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