Category Archives: Customer Service
“The Future Ain’t What It Used To Be” -Yogi Berra
Here’s a post that our General Manager, Roger, wrote for our up coming newsletter. We are all challenged to plan for the future based on where we are and where we want to go. And those who haven’t been able … Continue reading
Filed under Customer Service, Vibrant Graphics
Vibrant Graphics Introduces “The Vibrant-Way”
Here at Vibrant Graphics, we came up with a new slogan for the way we do business! “The Vibrant-way” can be summarized with four key words – streamlined, unique, consistent and durable. Streamlined – Digital printing gives you brilliant results … Continue reading
Filed under Branding, Customer Service, Vibrant Graphics
Three Major Branding Blunders
Three Major Branding Blunders (And what your company can learn from them) 1) Seattle’s Best Starbucks acquired the “Seattle’s Best Coffee” in 2003, and just last year they decided to rebrand Seattle’s Best Coffee to a “simpler, more contemporary logo.” … Continue reading
Filed under Branding, Customer Service, Digital Media, Packaging, Vibrant Graphics
How to provide great customer service in the printing industry (or any industry!)
Even as technology makes our society more impersonal, customer service still plays a huge role in any business and often makes or breaks an operation. When our company was struggling under old management over a year ago, one of the … Continue reading
Filed under Customer Service
